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Cookie Policy

Last Updated: November 8, 2024

Want to change your cookie preferences?

This Cookie Policy explains how Stride uses cookies and similar technologies. By using Stride, you consent to our use of cookies as described here.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.

2. Why We Use Cookies

We use cookies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Understand how people use Stride
  • Improve our service and fix bugs
  • Ensure security and prevent fraud

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for Stride to function. You can't disable them without breaking the service.

Cookie NamePurposeDuration
sb-*-auth-tokenKeeps you logged in (Supabase authentication)7 days or until logout
sessionManages your session stateSession (deleted when browser closes)
cookie_consentRemembers your cookie preferences1 year

Analytics Cookies (Optional)

We use Umami Analytics, a privacy-friendly, GDPR-compliant analytics tool. Unlike Google Analytics, Umami doesn't track you across websites or collect personal information.

Cookie NamePurposeDuration
umami.idAnonymous visitor tracking (no personal data)1 year

What Umami collects: Page views, referrers, browser type, device type, country (approximate location from IP, not stored)

What Umami does NOT collect: Personal information, email addresses, IP addresses, cross-site tracking

4. Third-Party Cookies

Some third-party services we use may set their own cookies:

Stripe (Payment Processing)

  • Used during checkout to process payments securely
  • These cookies are essential for payment processing
  • See Stripe's Cookie Policy

Cloudflare (Hosting & Security)

  • Used for security, performance, and DDoS protection
  • Essential for site functionality and security
  • See Cloudflare's Cookie Policy

5. How Long Cookies Last

Session Cookies

Deleted when you close your browser

Persistent Cookies

Remain on your device for a set period (shown in tables above) or until you delete them

6. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit Stride, you'll see a cookie consent banner. You can:

  • Accept all cookies (essential + analytics)
  • Accept only essential cookies
  • Customize your preferences

Browser Settings

You can also control cookies through your browser settings. Most browsers let you:

  • View and delete cookies
  • Block all cookies (this will break Stride's functionality)
  • Block third-party cookies only
  • Get notified when cookies are set

How to manage cookies in popular browsers:

  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge

Do Not Track

We respect "Do Not Track" browser signals. If you enable Do Not Track, we'll automatically disable optional analytics cookies.

7. Other Tracking Technologies

Local Storage

We use browser local storage to save your preferences (like theme settings) on your device. This data never leaves your browser.

Server Logs

Our servers automatically log basic information for security and debugging:

  • IP addresses (anonymized after 30 days)
  • Request URLs
  • Error messages
  • Response times

8. EU & GDPR Compliance

For EU users, we comply with the ePrivacy Directive and GDPR:

  • We ask for consent before setting optional cookies
  • We use privacy-friendly analytics (Umami)
  • You can withdraw consent at any time
  • Essential cookies are exempt from consent requirements (necessary for the service)

9. Updates to This Policy

We may update this Cookie Policy from time to time. If we add new types of cookies, we'll update this page and notify you through our cookie consent banner.

10. Contact Us

Questions about cookies? Contact us:

  • Email: nick@stride.dog
  • Website: stride.dog

We use cookies responsibly and respect your privacy choices.

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